Announcements and Information

Recent Announcements
- August 18 – The Benjamin joins Allaire Health Services as its 24th facility.
Additional Information

ADDITIONAL INFORMATION Table of Contents

General Information
Vaccine Information
Visitors
Contacting Residents
Medical Check of Residents
Testing
Nursing
Barber and Salon Services
Admissions
Activities
Dining
Personal Protective Equipment (PPE)
Healthcare Worker Appreciation
Donations
Media Information
Update History

The Benjamin Healthcare Center (The Benjamin) is firmly committed to helping protect the health and safety of our residents–your family member, your friend, or your community member. We closely monitor the community and comply with public health guidance. Here is additional information regarding policies and procedures to help provide the best care at The Benjamin. Please help us by reading and following these policies and procedures. These policies and procedures are not exhaustive nor detailed, and this information may change at any time.

GENERAL INFORMATION This facility will follow any orders and guidelines provided through local, state, and federal partners regarding the care of our residents, including those published by the Commissioner of Public Health, Massachusetts Department of Public Health (DPH), Centers for Disease Control and Prevention (CDC), and the Centers for Medicare and Medicaid Services (CMS).

VACCINE INFORMATION The Benjamin Healthcare Center follows the latest vaccination requirements for employees, staff, and contractors. The 2024-2025 annual vaccinations are available for our residents. If you are a healthcare proxy for any of our residents and would like to consent for these annual vaccinations, please reach out to our director of nursing. We were proud to be the first healthcare facility in Massachusetts to receive the COVID-19 vaccine. See media coverage of the vaccine distribution for the initial COVID-19 vaccines.

VISITORS We welcome visits with our residents. Changes to the guidelines may happen at any point to comply with federal, state, local, facility, and medical guidance. If you are unable to visit in person your family member or friend, you may see more information in the next section “Contacting Residents (Family Member/Friend).”

CONTACTING RESIDENTS (FAMILY MEMBER/FRIEND) We encourage you to continue to call our residents. Telephone calls may be made directly to resident rooms or the unit resident phones. A list of cordless unit phones is below:

1 East Residents: 617-566-1385
1 West Residents: 617-566-1402
2 East Residents: 617-566-1405
2 West Residents: 617-566-1429 *You may need to contact the receptionist or social services for your family member’s or friend’s current room assignment.

We kindly ask that nursing stations not be called to speak with a resident. This request will allow our amazing nursing staff to focus on providing the necessary care to our residents.

MEDICAL CHECK OF RESIDENTS We understand your concern for our residents. In order to provide the best care for your family member or friend, we ask that you do not call the nursing stations for updates on the medical condition of our residents. If the medical condition of your family member changes, we will contact the listed health care proxy or emergency contact. If you would like to receive information on a resident, please contact the social worker’s office.

TESTING The Benjamin follows the guidance and recommendations from the Center for Disease Control and Prevention’s (CDC) National Healthcare Safety Network (NSHN) and the Massachusetts Department of Public Health (DPH) regarding testing and screening of residents and staff. Residents are continuously checked for symptoms and related symptoms of influenza, COVID, and other respiratory diseases.

NURSING We appreciate the diligent and hard work of our nursing staff. They are working tirelessly to ensure that our residents are well taken care of.

BARBER AND SALON SERVICES We have made adjustments to ensure our residents are looking their best. Arrangements may be made for our resident to schedule an appointment.

ADMISSIONS The Benjamin is providing on-going care for our community and is taking admissions. Please call and speak with or leave a voicemail message for our admissions director to get more information about our facility and our nursing.

ACTIVITIES Group activities are being scheduled in our dining rooms to provide the most space available. Our Activities Department is assisting to make sure that our residents are in contact with family members and friends. For information on in-person visitations, please see the visitors section

DINING Our dining halls are open. The residents are enjoying meals in our first and second floor dining areas. In addition, meal service is still provided and served to resident’s room.

PERSONAL PROTECTIVE EQUIPMENT (PPE) Face masks are available to all residents, staff, healthcare workers, and visitors.

HEALTHCARE WORKER APPRECIATION All of The Benjamin staff are essential workers. They are front-line workers in caring for our residents during this pandemic. Our staff forms the backbone of the standard of The Benjamin care provided to your family member or friend. We appreciate our staff’s commitment and dedication. If you would like to show your appreciation or express words of gratitude to our staff, please contact the Human Resources Department.

DONATIONS Donations are always appreciated. If you would like to make a donation, please contact our Activities Department.

MEDIA INFORMATION Members of the Media are encouraged to contact The Benjamin administrator, Riley Clark, for information. See media coverage of the COVID-19 vaccine distribution at The Benjamin.

UPDATE HISTORY August 13, 2025: Updated references and contact information April 3, 2024: Updated Donation and Media contacts February 8, 2021: Moved Update History (Announcements; Updates) For a list of major updates.