UPDATE (September 5, 2025):
All of us at the Edgar P. Benjamin Healthcare Center appreciate your continued support of the Benjamin as we navigated many changes over the past year. To keep you informed, we invite our residents and their contacts to attend a Facility Update Meeting on Tuesday, September 16, 2025, at 4:30 PM.
This meeting will provide an opportunity to share important updates about the current state of the Benjamin, highlight ongoing initiatives, and offer insights on future plans.
For example, the Benjamin experienced a brief interruption in hot water service on Thursday, September 4, 2025, due to a mechanical issue with the building’s boiler. We’re pleased to share with you that a new hot water boiler was installed yesterday, and hot water service is now fully restored. We apologize for any inconvenience this may have caused our residents and appreciate your understanding as our maintenance department worked to resolve the issue.
Other topics will be discussed at the Facility Update Meeting. Again, the meeting will be Tuesday, September 16, 2025, at 4:30 PM. The location of the Edgar P. Benjamin Healthcare Center is 120 Fisher Avenue, Boston, Massachusetts 02120. We welcome your questions, feedback, and participation. Your involvement is important to us, and we look forward to seeing you on September 16.
As of Wednesday, April 3, 2024, Edgar P. Benjamin Healthcare Center is under receivership. Joseph D. Feaster, Jr. is the appointed receiver.
Table of Contents
- General Information
- Vaccine Information
- Visitors
- Contacting Residents
- Medical Check of Residents
- Testing
- Nursing
- Barber and Salon Services
- Admissions
- Activities
- Dining
- Personal Protective Equipment (PPE)
- Healthcare Worker Appreciation
- Donations
- Media Information
- Update History
Edgar P. Benjamin Healthcare Center (EPBHC) is firmly committed to helping protect the health and safety of our residents–your family member, your friend, or your community member.
We closely monitor the community and comply with public health guidance.
Here is additional information regarding policies and procedures to help provide the best care at the EPBHC. Please help us by reading and following these policies and procedures. These policies and procedures are not exhaustive nor detailed, and this information may change at any time.
GENERAL INFORMATION
This facility will follow any orders and guidelines provided through local, state, and federal partners regarding the care of our residents, including those published by the Commissioner of Public Health, Massachusetts Department of Public Health (DPH), Centers for Disease Control and Prevention (CDC), and the Centers for Medicare and Medicaid Services (CMS).
VACCINE INFORMATION
Edgar P. Benjamin Healthcare Center follows the latest vaccination requirements for employees, staff, and contractors.
The 2024-2025 annual vaccinations are available for our residents. If you are a healthcare proxy for any of our residents and would like to consent for these annual vaccinations, please reach out to our director of nursing.
We were proud to be the first healthcare facility in Massachusetts to receive the COVID-19 vaccine. See media coverage of the vaccine distribution for the initial COVID-19 vaccines.
VISITORS
We welcome visits with our residents. Changes to the guidelines may happen at any point to comply with federal, state, local, facility, and medical guidance.
If you are unable to visit in person your family member or friend, you may see more information in the next section “Contacting Residents (Family Member/Friend).”
CONTACTING RESIDENTS (FAMILY MEMBER/FRIEND)
We encourage you to continue to call our residents. Telephone calls may be made directly to resident rooms or the unit resident phones. A list of cordless unit phones is below:
- 1 East Residents: 617-566-1385
- 1 West Residents: 617-566-1402
- 2 East Residents: 617-566-1405
- 2 West Residents: 617-566-1429
*You may need to contact the receptionist or social services for your family member’s or friend’s current room assignment.
We kindly ask that nursing stations not be called to speak with a resident. This request will allow our amazing nursing staff to focus on providing the necessary care to our residents.
MEDICAL CHECK OF RESIDENTS
We understand your concern for our residents. In order to provide the best care for your family member or friend, we ask that you do not call the nursing stations for updates on the medical condition of our residents. If the medical condition of your family member changes, we will contact the listed health care proxy or emergency contact. If you would like to receive information on a resident, please contact the social worker’s office.
TESTING
EPBHC follows the guidance and recommendations from the Center for Disease Control and Prevention’s (CDC) National Healthcare Safety Network (NSHN) and the Massachusetts Department of Public Health (DPH) regarding testing and screening of residents and staff.
Residents are continuously checked for symptoms and related symptoms of influenza, COVID, and other respiratory diseases.
NURSING
We appreciate the diligent and hard work of our nursing staff. They are working tirelessly to ensure that our residents are well taken care of.
BARBER AND SALON SERVICES
We have made adjustments to ensure our residents are looking their best. Arrangements may be made for our resident to schedule an appointment.
ADMISSIONS
EPBHC is providing on-going care for our community and is taking admissions. Please call and speak with or leave a voicemail message for our admissions director to get more information about our facility and our nursing.
ACTIVITIES
Group activities are being scheduled in our dining rooms to provide the most space available. Our Activities Department is assisting to make sure that our residents are in contact with family members and friends.
For information on in-person visitations, please see the visitors section
DINING
Our dining halls are open. The residents are enjoying meals in our first and second floor dining areas. In addition, meal service is still provided and served to resident’s room.
PERSONAL PROTECTIVE EQUIPMENT (PPE)
Face masks are available to all residents, staff, healthcare workers, and visitors.
HEALTHCARE WORKER APPRECIATION
All of the EPBHC staff are essential workers. They are front-line workers in caring for our residents during this pandemic. Our staff forms the backbone of the standard of EPBHC care provided to your family member or friend.
We appreciate our staff’s commitment and dedication. If you would like to show your appreciation or express words of gratitude to our staff, please contact the Human Resources Department.
DONATIONS
As a non-profit, donations are always appreciated. If you would like to make a donation, please contact our Activities or Admissions Department.
Please note, at this time, certain non-monetary donations to our residents may be limited to ensure their health and safety.
MEDIA INFORMATION
Members of the Media are encouraged to contact the EPBHC Admissions Director, Leslie Henderson, for information.
See media coverage of the vaccine distribution at EPBHC.
UPDATE HISTORY
August 13, 2025: Updated references and contact information
April 3, 2024: Updated Donation and Media contacts
February 8, 2021: Moved Update History (Announcements; Updates)
For a list of major updates.